Contact Us

We're here to help you with anything you need

Get In Touch

Have questions about our products, custom plans, or need assistance with an order? Our team is ready to help! Choose the method that works best for you.

Contact Form

Fill out our quick form and we'll get back to you within 24 hours.

Phone Call

Speak directly with our customer support team.

Live Chat

Chat with a team member in real-time during business hours.

Visit Us

Stop by our Sydney store and meet our team in person.

Send Us a Message

Why Contact Us?

  • Product inquiries and recommendations
  • Order status and shipping questions
  • Custom training plan information
  • Return and exchange requests
  • Gift card assistance
  • Partnership opportunities

Call Our Support Team

+61 2 8969 4911

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM AEST

Saturday: 10:00 AM - 4:00 PM AEST

Sunday: Closed

Direct Extensions

  • Customer Service: Ext. 1
  • Orders & Returns: Ext. 2
  • Technical Support: Ext. 3
  • Training Programs: Ext. 4

Request a Callback

Prefer that we call you? Fill out this form and we'll contact you at a time that works for you.

Online Now

Live Chat

👋 Hi there! Welcome to Tarelumsol. How can we help you today?

11:42 AM

Our live chat is available during business hours. Start a conversation by sending a message below, or use one of our quick options.

Response time: Usually within 2 minutes

Live Chat Hours

Monday - Friday: 9:00 AM - 6:00 PM AEST

Saturday: 10:00 AM - 4:00 PM AEST

Sunday: Offline (Please use our contact form)

Other Ways to Reach Us

If live chat is offline or you prefer another method:

  • Email: hello@tarelumsol.site
  • Phone: +61 2 8969 4911
  • Leave a message and we'll respond by email

Tarelumsol Sydney Store

123 Runner's Lane
Sydney, NSW 2000
Australia

Store Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Store Phone: +61 2 8969 4911

Email: sydney@tarelumsol.site

In-Store Services

  • Professional Shoe Fitting
  • Gait Analysis
  • Product Demonstrations
  • Personal Shopping Assistance
  • Training Plan Consultations
Get Directions

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